Terms of Service

1. Payment Terms.

   1. Invoicing. Mollyz Pet Service will provide the Client with an invoice for Services to be rendered via text message. Except as set forth in Section 1(c), below, invoices are due forty‑eight (48) hours before Services are scheduled to be rendered.

   2. After Hours Fee. A flat after hours fee of three dollars ($3.00) will be added to any Services scheduled before 9 a.m., after 5 p.m., or on Saturday or Sunday.

   3. Cancellation Fee. Except as set forth in Section 1(c), below, if the Client cancels Services within twenty‑four (24) hours before such Services are scheduled, then Mollyz Pet Service may, in its discretion, charge Client a fifty dollar ($50.00) cancellation fee.

   4. Holidays. “Holiday” shall mean: the day before, day of, and day after Thanksgiving; the dates from December 15th through January 1st; Easter; Memorial Day; Independence day; and Labor Day. For Services scheduled on a Holiday: (i) a flat Holiday fee of ten dollars ($10.00) will be added; and (ii) invoices are due five (5) calendar days before Services are scheduled to be rendered. If the Client cancels Services scheduled on a Holiday within seventy‑two (72) hours before such Services are scheduled, then Mollyz Pet Service may, in its discretion, charge Client a fifty dollar ($50.00) cancellation fee.

   5. Payment Methods. Mollyz Pet Service will make available to the Client certain methods of payment (e.g., Venmo, cash). Mollyz Pet Service reserves the right to change its accepted payment methods at any time, in its discretion.

2. Termination. Either party may terminate this Agreement at any time by providing written notice (including via email) to the other party. Termination is effective on the date written notice is sent. Upon termination, the Client shall pay any Fee due for Services already performed and any additional charges due in connection with the foregoing.

3. Client’s Duties. The Client accepts full responsibility for providing Mollyz Pet Service complete and accurate information necessary to perform the Services, including, without limitation, all relevant information regarding any pet’s medical history, temperament, and preferred veterinarian contact information. The Client is responsible for providing all supplies necessary to perform the Services (e.g., leash, treats, waste baggies, etc.). If such supplies are not provided by the Client, then Mollyz Pet Service reserves the right to purchase the necessary supplies and the Client shall, upon being provided with receipts, fully reimburse Mollyz Pet Service.

4. Medical:

   1. It is Client’s responsibility to ensure all pets are up to date on all necessary vaccinations according to local, state, and federal regulations, including but not limited to Rabies, Distemper, and Parvovirus. Mollyz Pet Service will not offer services to pets that are not current on all required vaccinations.

   2. Mollyz Pet Service will make every effort to contact Client if an emergency arises. If time is of the essence, Client authorizes Mollyz Pet Service to seek necessary medical attention 

   3. Mollyz Pet Service agrees to attempt to seek medical attention at the Veterinarian listed on Client’s Time to Pet account first, but if that is not possible, Client authorizes Mollyz Pet Service to visit a clinic of their choosing

   4. Client agrees to assume full responsibility for payment and reimbursement for any and all medical services rendered

   5. If Client has a monetary limit to medical expenses, Client must let Mollyz Pet Service know in writing on their Time to Pet profile. If no limit is indicated, Mollyz Pet Service will proceed with any medical attention deemed necessary by attending Veterinarian.

   6. In the event of a cardiac or respiratory medical emergency, if Client has specific wishes for their pet to not be resuscitated, this must be noted on their Time to Pet account. If no specific wishes are in writing on their Time to Pet account, Mollyz Pet Service will authorize attending Veterinarian to perform any and all necessary life saving measures

   7. Client understands that Mollyz Pet Service assumes no responsibility for the loss or injury of any pet(s) and is released from all liability related to transportation, treatment and expenses

   8. If the pet sitter / dog walker has a medical emergency themselves, Mollyz Pet Service agrees to contact Client and make the necessary arrangements to fulfill responsibilities

5. Limitation of Liability. Mollyz Pet Service waives, and the Client expressly assumes, responsibility for all personal liability or injury and property damage associated with this Agreement and the performance of the Services. Mollyz Pet Service shall not be liable in contract, tort, or any other legal theory for any incidental, consequential, special, or indirect damages of any kind arising out of this Agreement or Mollyz Pet Service’s performance of its obligations hereunder. MOLLYZ PET SERVICE’S ENTIRE LIABILITY TO THE CLIENT SHALL NOT, IN ANY EVENT, EXCEED AN AMOUNT EQUAL TO THE CUMULATIVE FEES PAID BY THE CLIENT TO MOLLYZ PET SERVICE UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE RELEVANT CLAIM.

6. Force Majeure. If performance of this Agreement or any of Mollyz Pet Service’s obligations under this Agreement is prevented, restricted, or interfered with by causes beyond Mollyz Pet Service’s reasonable control (“Force Majeure”), and Mollyz Pet Service gives the Client prompt notice of such event, then Mollyz Pet Service’s obligations shall be suspended to the extent necessary by such event. The term Force Majeure includes, without limitation, fire, vandalism, storm, workers’ strikes or labor disputes, and supplier failures.

7. Miscellaneous Provisions.

   1. Governing Law. This Agreement shall be governed by the laws of the Commonwealth of Virginia without regard to its conflicts of law provisions.

   2. Entire Agreement. This Agreement represents the entire and complete agreement of the parties and supersedes all prior agreements and negotiations by and between the parties. The parties represent and warrant that there are no other representations, statements, understandings, or agreements, oral, written or otherwise, except as expressly contained herein.

   3. No Waiver. The failure of either party to enforce at any time any of the provisions of this Agreement shall in no way be construed to be a waiver of any such provisions, nor in any way to affect the validity of this Agreement or any part or the right of any party to enforce each and every such provision. No waiver of any breach of this Agreement shall be held to be a waiver of any other subsequent breach.

   4. Amendments. This Agreement may be altered or otherwise amended in a written instrument signed by both parties.

   5. Third-Party Beneficiaries. Nothing in this Agreement shall be construed to create any third-party beneficiaries.

   6. No Assignment. Neither party may assign its interests in, or its rights or obligations under, this Agreement without the prior written consent of the other party.

   7. Severability. If any provision of this Agreement or the application thereof to any party or any circumstances shall, for any reason and to any extent, be invalid or unenforceable, the remainder of the Agreement and the application of such provisions to other persons, firms or entities or circumstances shall not be affected thereby and shall remain in full force and effect.

   8. Counterparts. This Agreement may be executed in two or more counterparts, each of which will be deemed to be an original and all of which together shall be deemed to be one and the same agreement.

   9. Authorization. Each party represents and warrants that the undersigned is duly authorized to legally bind the party for which it has signed.

   10. Attorneys’ Fees. If litigation is instituted to enforce any provision of this Agreement, Mollyz Pet Service shall be entitled to recover from the Client reasonable attorneys’ fees and expenses incurred in such litigation in addition to any other recovery.